ORATO COMMERCIAL

Privacy Notice, Website Terms & Conditions and Cookie Policy

Last updated: 6 November 2026

Orato Commercial is the commercial real estate and investment advisory division of Orato Estates Limited, a company incorporated in England and Wales.

Website: www.oratocommercial.co.uk
Email: orato@oratoestates.co.uk

1. PRIVACY NOTICE

1.1 Introduction

Orato Estates Limited, trading as Orato Commercial ("Orato Commercial", "Orato", "we", "our" or "us"), respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use, store and disclose personal data when you visit our website, contact us, register your property requirements or engage with our commercial real estate and investment advisory services.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable legislation.

1.2 Information We Collect

We may collect and process the following categories of personal information:

  • Names, telephone numbers, email addresses and correspondence addresses.

  • Company names, professional positions and business contact details.

  • Property ownership information and investment requirements.

  • Acquisition and disposal criteria, investment budgets and transaction preferences.

  • Information relating to commercial property assets, including tenancy arrangements and ownership structures.

  • Identity verification documents, beneficial ownership information and source-of-funds documentation where required.

  • Communications, enquiries and correspondence with our representatives.

  • Technical information relating to your use of our website.

We may also receive information from publicly available sources, including HM Land Registry, Companies House, professional directories and other lawful commercial information providers.

1.3 How We Use Your Information

We collect and process personal information for legitimate business purposes, including:

Commercial Property Services

  • Identifying and presenting commercial real estate investment opportunities.

  • Facilitating acquisitions, disposals and property transactions.

  • Introducing prospective purchasers, vendors, investors and professional advisers.

  • Assessing investment criteria and matching clients with suitable opportunities.

  • Coordinating property viewings, negotiations and transaction communications.

  • Providing commercial property consultancy and advisory services.

Client Relationships

  • Responding to enquiries and correspondence.

  • Maintaining records of client requirements and preferences.

  • Communicating relevant property opportunities and market information.

  • Managing professional relationships with investors, property owners, developers and intermediaries.

Legal and Regulatory Compliance

  • Conducting identity verification and anti-money-laundering checks where legally required.

  • Establishing beneficial ownership and verifying sources of funds where applicable.

  • Maintaining appropriate transaction and compliance records.

  • Responding to lawful requests from regulators, authorities and professional advisers.

Website Administration

  • Maintaining the functionality and security of our website.

  • Understanding website performance and visitor engagement.

  • Improving our services and digital communications.

1.4 Legal Basis for Processing

We process personal data where one or more of the following legal bases applies:

  • Contractual necessity: Where processing is required to provide services under an agreement or to take steps before entering into an agreement.

  • Legitimate interests: Where processing is necessary for our legitimate commercial interests, including responding to enquiries, maintaining professional relationships and facilitating property transactions, provided those interests do not override your rights.

  • Legal obligations: Where processing is necessary to comply with applicable laws and regulatory requirements.

  • Consent: Where consent is required, including for certain marketing communications and non-essential cookies.

Where consent is relied upon, it may be withdrawn at any time.

1.5 Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary for our services, including:

  • Property owners, vendors, purchasers and investors.

  • Joint agents, introducing agents and commercial property intermediaries.

  • Solicitors, surveyors, accountants, valuers and other professional advisers.

  • Identity verification and compliance service providers.

  • Technology, website hosting and customer relationship management providers.

  • Relevant public authorities and regulatory bodies where required by law.

We do not sell personal information to third parties.

Information relating to confidential or off-market property opportunities is shared on a controlled basis, subject to relevant commercial arrangements and confidentiality obligations.

1.6 Confidentiality

Orato Commercial recognises the importance of discretion in commercial real estate transactions.

We endeavour to maintain the confidentiality of commercially sensitive information, including investment requirements, property ownership details, proposed acquisitions, negotiations and off-market opportunities.

Information may be disclosed where authorised, reasonably necessary to facilitate a transaction, or required by law.

Any separate confidentiality agreement entered into between Orato Commercial and a client or counterparty will apply in accordance with its terms.

1.7 International Data Transfers

Where personal information is transferred outside the United Kingdom, we will take appropriate steps to ensure that such transfers comply with applicable data protection legislation.

These measures may include recognised adequacy regulations or approved contractual safeguards.

1.8 Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and contractual obligations.

Certain records relating to anti-money-laundering compliance may be subject to statutory retention periods, including the applicable five-year period under the Money Laundering Regulations.

Other records will be retained according to their purpose, relevant legal requirements and our retention procedures.

1.9 Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information.

  • Restrict or object to certain processing activities.

  • Request transfer of your personal information where applicable.

  • Withdraw consent where processing is based on consent.

To exercise these rights, contact orato@oratoestates.co.uk.

You may also raise a complaint with the Information Commissioner's Office at www.ico.org.uk.

1.10 Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or loss.

However, no internet-based transmission or electronic storage system can be guaranteed to be entirely secure.

1.11 Changes to This Notice

We may update this Privacy Notice to reflect changes in our services, business practices or legal obligations.

The latest version will be published on our website.

2. WEBSITE TERMS & CONDITIONS

2.1 General

This website is operated by Orato Estates Limited, trading as Orato Commercial.

By accessing or using www.oratocommercial.co.uk, you agree to these Website Terms & Conditions.

If you do not agree with these terms, you should discontinue use of the website.

These terms govern use of the website only. Any professional engagement with Orato Commercial may be subject to separate written terms of business, agency agreements or other contractual arrangements.

2.2 Nature of Our Services

Orato Commercial operates in the commercial real estate sector, providing services that may include:

  • Commercial property acquisitions and disposals.

  • Commercial and mixed-use investment opportunities.

  • Off-market property sourcing and introductions.

  • Investment property advisory and transaction support.

  • Commercial property consultancy.

  • Introductions between property owners, investors, developers and professional intermediaries.

The availability and scope of individual services depend on the relevant instruction or engagement.

Nothing published on this website constitutes an offer to provide services on specific contractual terms.

2.3 Property Information and Accuracy

All property descriptions, investment opportunities, marketing particulars, financial information, photographs, plans and other materials published on this website are provided for general information purposes.

Although reasonable care is taken in preparing information, Orato Commercial does not guarantee its accuracy, completeness or continued availability.

In particular:

  • Property measurements and floor areas are approximate unless independently verified.

  • Prices, rents and availability may change without notice.

  • Quoted yields, rental incomes and financial projections may be estimates or based on information supplied by third parties.

  • Planning permissions, development potential and permitted uses must be independently verified.

  • Tenure, title, occupational leases and other legal matters remain subject to appropriate professional investigation.

Prospective purchasers and investors should undertake their own due diligence and obtain independent professional advice before making any investment or transaction decision.

2.4 Investment Information Disclaimer

Information relating to property investments, potential returns, rental yields, capital appreciation or development opportunities is provided for general commercial property purposes.

Any projected returns or financial illustrations are indicative only and do not constitute a guarantee of future performance.

Property values and investment returns may fluctuate, and investors may incur financial losses.

Orato Commercial does not, through this website, provide regulated financial, securities, mortgage, tax or legal advice.

Nothing on this website constitutes a recommendation to acquire a financial instrument or participate in a regulated investment scheme.

Where specialist or regulated advice is required, users should consult an appropriately qualified and authorised professional.

2.5 Off-Market Opportunities

Certain properties or investment opportunities presented by Orato Commercial may be confidential, privately marketed or available on an off-market basis.

Information relating to such opportunities may be subject to restrictions on circulation, disclosure or use.

Users must not distribute confidential property particulars, identify or contact parties in breach of applicable confidentiality obligations, or otherwise misuse information supplied under a separate agreement.

Access to an opportunity does not establish exclusivity, an entitlement to acquire the asset or a contractual relationship with the property owner.

Orato Commercial reserves the right to withdraw or amend marketing information at any time, subject to applicable contractual obligations.

2.6 Agency, Introductions and Fees

Any agency appointment, acquisition mandate, introduction arrangement, commission entitlement or professional fee will be governed by the relevant written agreement between the parties.

No commission, referral fee or other payment obligation is created merely through accessing this website or submitting an enquiry.

Where Orato Commercial works alongside other agents, advisers or intermediaries, the respective responsibilities and commercial arrangements should be agreed separately.

2.7 Intellectual Property

Unless otherwise stated, the website's design, branding, text, graphics and other original content are owned by or licensed to Orato Estates Limited.

Such materials are protected by applicable intellectual property laws.

You may view and print website content for legitimate personal or internal business reference purposes.

You must not reproduce, redistribute, commercially exploit or systematically extract website content without appropriate permission.

2.8 Third-Party Websites

Our website may contain links to third-party websites, property platforms and external services.

These links are provided for convenience and do not necessarily constitute an endorsement.

Orato Commercial does not control the content, security or privacy practices of external websites.

2.9 Limitation of Liability

To the fullest extent permitted by law, Orato Commercial excludes liability for losses arising solely from reliance on inaccurate, incomplete or outdated general website information.

We do not guarantee uninterrupted access to the website or that it will always be free from technical errors.

Nothing in these terms excludes or restricts liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

These terms do not limit rights or remedies available under mandatory applicable law.

Any liability arising under a separate professional engagement will be governed by the applicable engagement terms and law.

2.10 Governing Law

These Website Terms & Conditions are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory legal provisions applicable to the user.

2.11 Amendments

Orato Commercial may revise these terms from time to time.

The updated terms will take effect when published on the website, subject to applicable law.

3. COOKIE POLICY

3.1 Introduction

This Cookie Policy explains how Orato Commercial uses cookies and similar technologies on www.oratocommercial.co.uk.

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember preferences and, where enabled, analyse visitor activity.

3.2 Categories of Cookies

Our website may use the following categories of cookies, depending on the services and features enabled.

Strictly Necessary Cookies

These cookies support essential website functions, including security, navigation and the operation of forms.

They do not generally require consent where they are strictly necessary to provide a service requested by the user.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website, including page visits, traffic sources and general usage patterns.

They enable us to assess website performance and improve the visitor experience.

Functional Cookies

These cookies may remember user preferences and support optional website functionality.

Marketing Cookies

Where enabled, these cookies may be used to measure advertising effectiveness and deliver relevant marketing content.

3.3 Third-Party Services

Our website may incorporate services provided by third parties, including website hosting, analytics, mapping, embedded media and advertising providers.

Such services may use cookies or similar technologies in accordance with their own privacy policies.

The precise cookies used depend on the technologies enabled on our website.

3.4 Cookie Consent

Where required by law, we will request your consent before placing non-essential cookies on your device.

You should be able to accept or reject non-essential cookies and manage your preferences through the website's cookie consent interface.

Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

3.5 Managing Cookies

You can manage or delete cookies through your browser settings.

Disabling certain cookies may affect the functionality of some website features.

Where available, you can also change your preferences through the website's cookie settings.

3.6 Updates to This Policy

We may update this Cookie Policy to reflect changes in website technology, applicable law or our data processing practices.

The latest version will be made available on our website.

3.7 Contact

For questions concerning these policies or the processing of personal information, please contact:

Orato Commercial
A division of Orato Estates Limited
Website: www.oratocommercial.co.uk
Email: orato@oratoestates.co.uk

© 2026 Orato Estates Limited. All rights reserved.